Have you ever worked with an insurance agent who impressed you with professionalism, thoughtfulness and honesty? This type of service quality is the hallmark of Trusted Choice agents.
Trusted Choice is a program subscribed to by a select group of independent insurance agents committed to delivering a higher level of service to you. Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, broad choice of products and unparalleled advocacy.
As a Trusted Choice agency, we are dedicated to you and are committed to treating you as a person, not a policy.
Trusted Choice agents and brokers subscribe to the following pledge of performance:
- Work with you to identify the insurance and financial services that are right for you, your family, or your business and consult with multiple companies to deliver those products.
- Guide you through the claims process for a prompt and fair resolution of your claim.
- Help you solve problems related to your coverage and account when needed.
- Explain the coverage and options available to you through their agency at your request.
- Return your phone calls and emails promptly and respond to your requests in a timely manner.
- Provide 24/7 services, including emergency phone numbers, Internet account access, email and call center services.
- Commit their staff to continuing education so they are more knowledgeable.
- Treat you with respect and courtesy.
- Conduct business in an ethical manner.
We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.
The insurance companies we choose to partner with must adhere to the strictest of criteria regarding Claims and ongoing Financial Stability. Each Company has a different “favorite” kind of customer. By researching and forging relationships with decision-makers at these companies, we put the power of being a Trusted Choice, Independent Insurance Agent to work for YOU! A few of the companies we represent are…
Donegal Mutual, one of our premier carriers, has been in business since 1889. In 1986, they formed a downstream insurance holding company, Donegal Group Inc. (An insurance holding company is a business corporation that owns insurance companies but is not an insurance company itself.) They completed an initial public offering of common stock, with Donegal Mutual retaining a majority interest. Two separate classes of common stock of Donegal Group Inc now trade on NASDAQ under the symbols DGICA and DGICB.
Donegal Mutual Insurance Company is a mutual property and casualty insurance carrier that provides full lines of personal, farm and commercial products and is headquartered in Marietta, Pennsylvania.
Safeco, another of our premier carriers is a Liberty Mutual Insurance company. Liberty Mutual Insurance ranks on the Fortune 100 list of the largest U.S. corporations. The company has financial strength ratings of A (Excellent) from the A.M. Best Company, A2 (Good) from Moody’s Investors Service, and A- (Strong) from Standard & Poor’s.
Safeco has been protecting individuals and families with personal insurance coverage since 1923. When it comes to some of your biggest investments, like your home, car or maybe even your boat, they know that trust matters. From the smallest fender-bender to a storm-damaged home, they standing ready with us to help you through life’s trying moments.
Northern Neck Virginia Insurance
Northern Neck Virginia Insurance is a small mutual insurer, which means every policyholder is a part owner of the company. Instead of passing profits to shareholders, they invest them back into the company to create better products and keep premiums low for their members.
In 1896, a group of 37 Irvington, Virginia homeowners banded together to form the Northern Neck Mutual Fire Association of Virginia. By pooling their resources, these original members gained the ability to rebuild a home leveled by fire.
In the century that followed, membership in the Association expanded statewide, providing coverage for thousands of homes throughout the Commonwealth of Virginia. In 1987, they changed their name to Northern Neck Insurance Company to reflect a growing list of insurance services.
For all of their success, they’re still a small company by the standards of today’s insurance industry. They are Virginia-only by choice. So when they say, “We are protecting our neighbors, friends and family.” – that’s exactly what they mean.
Believe it or not, Progressive has been around since 1937. For more than 70 years, they’ve taken an innovative approach to auto insurance.
Progressive offered drive-in claims service before any other auto insurance company. In another industry first, Progressive allowed customers to pay auto insurance premiums in installments — an appealing option for those who couldn’t afford annual payments.
Progressive wanted — and still wants — to make auto insurance accessible and easy, so more people can protect their vehicles. As a Progressive local agents, we offer insurance rates for virtually any driver, regardless of where, what, and how you drive. And with a variety of money-saving discounts to lower your rate.